University Ambassadors

FAQs

Application questions

• Is the online application the only way to submit?

• Yes. The application is only offered online. If a student is out of the country or experiences technical difficulties accessing the application, he or she should contact ambassadors@osu.edu for alternate methods.

• Is there a minimum GPA?

• Yes. All Ambassadors must have a minimum 2.75 GPA in Ohio State course work.

• Do I need to list two references?

• Yes. We ask for the names and contact information of two references so we can send a survey to all references for candidates who are offered individual interviews. References should NOT submit letters of recommendation until asked by our office.

• Do I need to submit a resume?

• No. The application gives you space to list your co-curricular involvement. This replaces the need for a resume.

• If I am not selected, can I reapply?

• Yes! Many ambassadors currently on staff applied several times for the position.

Work questions

• What does the “two availability” requirement mean?

• “Two availabilities” means you must be able to work two standard tour shifts during the week (M-F). Standard shifts are 9:30 a.m. to noon and 1:30-4 p.m. Two availabilities on a single day are also sufficient to meet this requirement. It is also expected that you will be available to tour two to three Saturdays per semester. Students can always tour more if tours are available.

• What is the pay rate?

• The starting pay rate for University Ambassadors is $13.50 per hour. Students may be eligible for merit-based raises.

• How many guests should I expect on my tour?

• Our group size is typically 15 to 20 guests per ambassador.

• Can summer hires stay for the school year?

• Yes! It is expected that once hired to start in the summer, you will tour throughout the school year as well.

• Are University Ambassadors different from college-based ambassadors?

• Yes! Here's a breakdown:

  • University Ambassadors primarily give full campus tours to prospective students and guests. They are paid student employees of Undergraduate Admissions.
  • College-based ambassador programs vary in responsibilities. A college may need student ambassadors to serve as hosts, student panelists, desk attendants, building/lab tour guides or other roles within the college.

  A student can be a University Ambassador as well as a college-based ambassador if they are selected for both.

• If I am interested in studying abroad or working at an internship, can I still work as an Ambassador?

• Yes! We recognize these are great opportunities and want you to be able to take advantage of them. University Ambassadors is a student employee position so we try to be flexible with your schedule. Students that leave campus for a term can be “inactive” and return to the Ambassador program once they return to campus. However, you must be available for the duration of the semester in which you are hired.

Training questions

• Is housing provided?

• No.

• When is a newly selected Ambassador allowed to tour on their own?

• After a new Ambassador completes the training week, there are additional training steps to prepare them for touring. Once a new Ambassador completes the certification process, they are able to tour independently.

• How much of training is paid?

• All training meetings, tours and parts of the certification process count as paid time.

If you have any additional questions, please contact us!